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JUNE 26, 2009
Dr. Felipe Korzenny
Director of the Center for Hispanic Marketing Communication
Florida State University
eMarketer: What are best practices for sites and marketers that want to reach the Hispanic audience?
Dr. Felipe Korzenny: Spanish, as long as you don’t make it too regional or too colloquial, is pretty much understandable to everybody. US Hispanics have formed a new sense of kinship with people from other Latin American countries. It’s almost like a reaction to the way that the census has classified us and the way that they’ve talked about us over the past 30 years or so.
Even though we might not use the label “Hispanic” because we find it annoying, we have a commonality with people from Latin America. We share 400 years of dominance from Spain that has left a huge amount of cultural heritage in Latin America, regardless of the country.
“I don’t think it works to say, ‘This is a site for Hispanics and this is a site for others.’”
Hispanics have a lot of commonalities, and it’s OK to talk about a group that has these sorts of common roots and interests. It doesn’t work well to try to segregate people. I don’t think it works to say, “This is a site for Hispanics and this is a site for others.”
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